Medical Administrator

Working in a busy office environment, you will work within an administration team which is responsible for:

• Answering phone calls and arranging appointments
• Dealing with incoming and outgoing mail
• Managing email queries and appointment requests
• Responding to client requests
• Writing letters or recording medical notes
• Filing and typing up reports
• Scheduling off-site clinics
• Supports physician staff by representing physicians
• Providing personal assistant support to medical staff
• Arrange referrals; billing patients and third-party payers;
• Maintaining office files and patient records.
• Maintain office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt.
• Keep office equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintain quality results by following and enforcing standards.
• Enhances physician office reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Managing reception duties on a rotational basis
• Any other ad-hoc duties as assigned by the management

 

• Previous experience of a customer-facing role essential
• Experience in a healthcare environment desirable
• Strong administration skills and attention to detail
• Strong IT skills and proficiency in Microsoft Office
• Highly organised and able to prioritise multiple tasks
• Professional, approachable and team-player